Return Policy & Quality Guarantee

At OMKRAFT, every artwork and product is created with great care, attention to detail, and quality assurance. We want you to feel confident and satisfied with every order you receive from us.

Original & Handmade Artwork

Please note that all original and handmade artworks are final sale.

Due to the unique and personalized nature of these creations, we do not offer returns, refunds, or exchanges on original or handmade products.

Printable Products – Return & Refund Eligibility

Return and refund policies are only applicable to damaged or defective printable products.

If you receive a printable product that arrives damaged or has a manufacturing defect, please contact us within 10 days of receiving your order. We will carefully review the issue and work toward a suitable solution as quickly as possible. Email : hello@omkraft.com

Quality Guarantee

Every product is thoroughly checked before shipping to ensure it meets our quality standards. If an item arrives damaged or defective despite our quality checks, we will gladly provide a complimentary replacement order.

Our goal is always to resolve issues with care and ensure you are happy with your OMKRAFT experience.

Color Consistency

We work closely with trusted printing partners and use consistent printing methods, paper types, and production processes to minimize color variations.

However, printing is a chemical and technical process, and exact color consistency cannot always be guaranteed. Final color results may vary slightly due to factors such as:

• Machine type and calibration
• Printer settings
• Paper and material texture
• Environmental humidity
• Maintenance and cleaning cycles of printing equipment

Minor color variations that fall within acceptable industry tolerance levels are not considered defects and are therefore not covered under our quality guarantee.

Defective or Damaged Products

If you receive a defective or damaged printable product that was not caused by the submitted artwork or customer-provided content, OMKRAFT will cover the cost of a replacement order.

This includes:

• Products damaged during delivery
• Incorrect product quantity or order errors
• Printing defects or quality issues
• Manufacturing-related damage

To report an issue, please contact us with clear photographs of the product and packaging within 10 days of delivery.